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Monty Roberts Equus Online University
Horse Training Video Instruction Program

Learn all about Equus • Dually Halter • Shy Boy Mustang • Jumping Horses
• Story of a Horse Whisperer • Riding Horsemanship • Dressage Horses • Willing Partners
• Horse Training • Round Pen Lessons • Performance Horses • Join-Up

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PLEASE CAN ANYONE HELP? Where can I find my payment information for my subscription?

Hello!
Please can anyone tell me where I can find my payment/subscription information please? 
 
There isn't a payment or subscription section under my Profile, so I am lost as to where to find it.  I cancelled my subscription a while back, and have logged back a year later in with full access to the Uni.  The website has not asked me for up to date payment details or a promotional code and I cannot find out how to renew or edit them.  I have sent a message via the yellow Support button but have not had an answer.  Is there a problem with the website?


MerryBerry
Hello!
Hi Sarah, The engineers are on this issue. Thank you for the heads-up!
Debbie Roberts-Loucks, USA
Hello! 2014 Cyberhunt winner 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed 500 lessons completed 550 lessons completed
Hi Sarah, have a look back in at your profile now please. We should have it fixed. Please let us know :)

Grant.mckerron
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I’ve looked all over this site and I can’t find out if I am still subscribing. According to the top right, of the home page, it says I’ve been a member for two years. But where do I find out if I am paying, what I am paying and how to cancel?
Debbie Roberts-Loucks, USA
Hello! 2014 Cyberhunt winner 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed 500 lessons completed 550 lessons completed
Hi Grant,
Happy to help! In the upper right corner of your dashboard you can click on Profile Edit. 
I looked up your account and your history is you purchased 6 months in 2017 so you are inactive now. You are not paying. 
February 22 2017 | August 22
2017 | Purchase - Plan 2 - $59.99 - 6 month subscription