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Horse Training Video Instruction Program

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The Listening Lounge

Uni Support

Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed 500 lessons completed 550 lessons completed 600 lessons completed 650 lessons completed

Hi!
Lately I tried to post a question to the "Support"-Helpdesk of this Uni and found it didn't "submit". Today I gave it another try and still the same result!
What can I do to change this?
Thanks,
Miriam

Rahni (Sydney, Australia)
Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed

I have had a similar problem once before and thought perhaps it is a glitch in the system somewhere.
Sorry that was not helpful at all, but you are not alone! :)

vicci - UK (North Wales)
Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed

Maybe you could try emailing the 'askmonty' address and let them know there is a problem with the site. Good luck!

Debbie Roberts Loucks, USA
Hello! 2014 Cyberhunt winner 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed 500 lessons completed 550 lessons completed 600 lessons completed 650 lessons completed

Thank you for letting us know. Just so I can track this down, is it the golden Support tab to our left that you clicked on?

Temporarily please do write to AskMonty@montyroberts.com so I can help. Thank you!

Miriam (Holland&Germany)
Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed 500 lessons completed 550 lessons completed 600 lessons completed 650 lessons completed

Hi Debbie,
Yes it is the Support tab, and when I try to send the message, it keeps "submitting" forever.
Thank you for stepping in!
Miriam

pam.mercer
Please upload your photo

I am also having problems with the video when watching the lessons. It is very small, it won't enlarge to go full screen and the tool bar is missing from the bottom. Also the support tab does not submitt anything

Kicki -- Sweden
Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed 500 lessons completed 550 lessons completed 600 lessons completed

pam.mercer,
Have you tried it in IE? I get the very same problem with Firefox, but not in Explorer.
(I still prefer Firefox so I live with it, but I hope they will fix the compatibility problem!)