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University Suggestion Box

Problem with the Flash vids

Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed 500 lessons completed 550 lessons completed 600 lessons completed

Hi,
I was just wondering if you have made any changes to the Flash videos?
I can no longer get the control bar at the bottom to appear, so I can't pause, rewind or fast forward. Anyone else experiencing the same problem?
I have the latest update for Flash and as far as I know (I could very well be wrong here!) it should work OK with Firefox.

unicorn
Hello!

Ok i have to add to this im really having problems with watching the lessons there not downloading i have cleaned up my computer also updated flash player feeling your pain help anyone i miss my lessons

star
Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed

Hi Kicki & Unicorn,
I just went to the videos and they were a bit hesitent but played. Not as smoothly as normal but did play.
Have you tried letting the suppor group know?
Is your tab working (the yellow one on the left side of the screen)?
Hope this helps,
Ronda

star
Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed

Sorry girls,
There was one other thing I wanted to mention, how is your spam. I have found that if I have spam in my mailbox and I play a video it will be jerkey or not paly at all.
I do not know the techical term but my IT man told me to make sure my spam is empty, it can interfer.
Hope this helps,
Ronda

Kicki -- Sweden
Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed 500 lessons completed 550 lessons completed 600 lessons completed

Hi Ronda,

Thanks for the suggestions. Yes, I've sent a "ticket" to Support. I have no problem whatsoever with the lesson vids, except that the control bar is gone.

Giulia
Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed

Make sure you have the latest version of Firefox. You can get it here:
http://www.mozilla.org/en-US/firefox/update/

Also, for Flash:
http://get.adobe.com/flashplayer/

unicorn
Hello!

Nope did all that cleand up my computer i can watch and download else where so im copletly baffled as to why i carnt use the videos in the lessons !

unicorn
Hello!

where do i find the support group cheers

unicorn
Hello!

ah yeah found it numpty?

Kicki -- Sweden
Hello! 100 lessons completed 150 lessons completed 200 lessons completed 250 lessons completed 300 lessons completed 350 lessons completed 400 lessons completed 450 lessons completed 500 lessons completed 550 lessons completed 600 lessons completed

I had a reply from Debbie. Turns out the control bar works in IE, which is great! (but I still prefer Firefox...) ;)